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How to become a hospitality and venue manager in Australia

Hospitality managers run the service, staffing and commercial side of cafes, restaurants, hotels and venues.

The work

What the job involves

  • Supervise service and front-of-house teams
  • Roster staff and manage labour cost
  • Handle bookings, guests and complaints
  • Manage stock, suppliers and budgets
  • Maintain licensing and compliance obligations

Where the work happens

Venues and hotels, across split shifts, evenings and weekends.

Typical qualification pathway

The qualifications usually used to enter this work

  • One entry qualification is Certificate III in Hospitality (SIT30622), a nationally recognised qualification on the national register. The registered training organisations approved to deliver and issue it are listed on training.gov.au.

  • One entry qualification is Diploma of Hospitality Management (SIT50422), a nationally recognised qualification on the national register. The registered training organisations approved to deliver and issue it are listed on training.gov.au.

  • One entry qualification is Advanced Diploma of Hospitality Management (SIT60322), a nationally recognised qualification on the national register. The registered training organisations approved to deliver and issue it are listed on training.gov.au.

  • One entry qualification is Bachelor of Business in Hotel Management, a higher education qualification. The institutions registered to deliver it to international students are listed on the CRICOS register.

  • One entry qualification is Associate Degree of International Hotel and Tourism Management, a higher education qualification. The institutions registered to deliver it to international students are listed on the CRICOS register.

  • One entry qualification is Master of Business in Global Hotel Leadership, a higher education qualification. The institutions registered to deliver it to international students are listed on the CRICOS register.

  • One entry qualification is Graduate Diploma of Business in Global Hotel Leadership, a higher education qualification. The institutions registered to deliver it to international students are listed on the CRICOS register.

  • One entry qualification is Graduate Certificate of Business in Global Hotel Leadership, a higher education qualification. The institutions registered to deliver it to international students are listed on the CRICOS register.

Last reviewed: 2026-09-10

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