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Careers & pathways

How to become a security officer and crowd controller in Australia

Security officers protect people and property, control access, and manage crowds at venues and events.

The work

What the job involves

  • Control access and monitor entry points
  • Patrol sites and monitor CCTV
  • Manage crowds at venues and events
  • Respond to and report incidents
  • Write incident and shift reports

Where the work happens

Venues, events, retail and commercial sites, largely on night and weekend shifts.

Licensing and registration

Security work requires a licence. In Victoria, security licences are issued by Victoria Police through its Licensing and Regulation Division, which sets its own requirements for training completed by overseas students. Confirm the current requirements with Victoria Police before you commit to a course.

Typical qualification pathway

The qualification usually used to enter this work

  • The usual entry qualification is Certificate II in Security Operations (CPP20218), a nationally recognised qualification on the national register. The registered training organisations approved to deliver and issue it are listed on training.gov.au.

Last reviewed: 2026-09-10

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